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Get In Touch
Call Us
+2348038584023
Email
info@sunroselogistics.com
Office
54 Calcutta Crescent, Apapa, Lagos
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Frequently Asked Questions
Answers to Your Logistics Questions
How do I schedule a pick-up for my shipment?
You can schedule a pick-up through our online booking form or by contacting our customer service team.
What is the lead time for delivery?
The lead time for delivery depends on the destination and shipping method. Please contact our customer service team for more information.
Can I ship hazardous materials?
Shipping of hazardous materials may be subject to certain restrictions and requirements. Please contact our customer service team for more information.
What are the requirements for international shipping?
Requirements for international shipping vary depending on the destination country and type of shipment. Please contact our customer service team for more information.
How do I prepare my shipment for customs clearance?
Preparation for customs clearance may involve providing documentation and labeling your shipment appropriately. Please contact our customer service team for more information.
How do I handle returns and exchanges?
Returns and exchanges can be processed by contacting our customer service team. Our team will provide instructions on how to proceed.
What is your policy on oversize and overweight shipments?
We have specific guidelines for oversize and overweight shipments. Please contact our customer service team for more information.
What is your policy on shipping to restricted destinations?
Shipping to certain restricted destinations may be subject to special regulations and restrictions. Please contact our customer service team for more information.